There are aspects of all jobs that are repetitive, and on a day in day out basis, it is easy to slip into auto “Playback Mode”. The trick is to find unique moments within every engagement that create a spark and ignite interest, curiosity and excitement, even in the most rote of conversations.
This course is about using the information your patients give you to show them why what You are saying matters to them, on their terms. It is all about effective messaging. As such, forming bonds, building trust, creating authentic connections, and shaping meaningful conversations are fundamental for successful dentist-patient relationship building.
Our mission is to give you tools and techniques that you can use, immediately!
Learning Objectives:
Understand how energy and presence increases engagement
Develop skills for influence: Authenticity, Honesty & Passion
Cultivate techniques needed to avoid slipping into autopilot / auto “Playback Mode”
