President Odyssey Management, Inc. Centreville, Virginia, United States
Disclosure(s):
Teresa Duncan, MS: No financial relationships to disclose
Managers, receptionists, and assistants know that patients usually wait until the doctor leaves the room to ask the hardest questions! This Presentation will help you to become more comfortable with discussing your patient’s treatment options. You will learn that the ideal case presentation should relax the patient and not be a source of stress for you. A discussion on financial arrangements will help you to handle the money issues with a smile.
Learning Objectives:
Effectively communicate with your patients about their treatment needs
Utilize verbal skills to help you overcome the most common patient objections
Understand why solid financial arrangements are essential to case acceptance
